Automate · Maintenance & Evolution
Keep it running — and keep it getting better.
Software is never finished. We own the boring reliability work — monitoring, patches, on-call — and ship a steady stream of improvements on top. Whether we built it or you did, we pick it up, learn the codebase, and treat your production like our own.
What's included
Everything in the engagement.
Monitoring and alerting
Uptime, errors, latency, and cost wired to alerts that page a human — so problems surface before your customers find them.
Patches and dependency hygiene
Security updates, library upgrades, and the small fixes that keep a system from rotting — handled on a schedule, not in a panic.
A steady improvement stream
Every month buys real changes: new features, performance work, and the UX polish that compounds over time.
Response SLAs you can plan around
Clear severities and response times. When something breaks, you know who's on it and how fast — in writing.
How it runs
From scope to hand-off.
Inherit
We read the codebase, map the infra, and document what we find — so there's no single point of failure, including us.
Instrument
We add the monitoring, logging, and alerts that turn silent failures into pages, before they become outages.
Operate
On-call coverage and routine maintenance run in the background. You hear from us when it matters, not for noise.
Evolve
We meet monthly, prioritize the backlog with you, and ship improvements — so the product moves forward, not just stays alive.
24/7
monitoring and alerting
Monthly
improvement releases
Any stack
ours or inherited
FAQ
Common questions.
Will you maintain software you didn't build?+
Yes. We start with an audit — read the code, map the infra, document the gaps — then take over with eyes open.
How does pricing work?+
A monthly retainer sized to the system and the SLA you need. Heavier months and lighter months even out — no per-ticket billing.
What if we mostly need new features, not fixes?+
Then we weight the retainer toward evolution. Maintenance keeps the lights on; the rest of the hours go to shipping.
Are we locked in?+
No. The code and docs stay yours, and we keep them clean enough that any team could pick up where we left off.
Let's build it.
Book a 30-minute systems audit. We'll scope the work and tell you what's worth shipping first.