tudatsu.
All industries

For e-commerce & retail

Run catalog, support, and retention on autopilot.

Growth dies in the busywork — listing products, answering the same questions, chasing one-time buyers. We automate catalog updates, customer support, and retention so the store runs while you work on the brand. Your customer and order data stays in your environment.

Catalog always currentSupport that scales with salesMore repeat buyers

Capabilities

What runs in the background.

01

Catalog and listings that stay current on their own

Stale listings and out-of-stock surprises cost sales and trust. We automate product descriptions, pricing, and stock sync across your store and marketplaces, so what customers see matches what you actually have.

  • Product descriptions drafted at scale, in your voice
  • Pricing and stock synced across channels
  • New SKUs live without manual re-entry
02

Support that answers buyers before they bounce

"Where's my order?" at 11pm shouldn't wait until morning. We answer the common questions — sizing, shipping, returns, order status — on WhatsApp, your site, and email, and hand the tricky ones to your team.

  • Instant answers on WhatsApp, site, and email
  • Order status and tracking without an agent
  • Hard cases routed to a human with full context
03

Retention that turns one order into the next

Acquiring a buyer is expensive; winning them back shouldn't be manual. We trigger post-purchase follow-ups, win-back offers, and restock alerts from your order data, and show you what's actually driving repeat revenue.

  • Post-purchase and win-back flows that run themselves
  • Restock and abandoned-cart nudges on WhatsApp
  • Clear view of repeat-purchase and lifetime value

Want a workflow audit for your store?

30 minutes. We map where catalog work, support, and retention leak time and revenue, and show what's worth automating first.

  • Catalog audit — where listings, pricing, and stock fall out of sync.
  • Support scan — the repeat questions eating your team's day.
  • Retention review — buyers who never get a reason to come back.

FAQ

Common questions.

Does this work with my store platform?+

Yes. We integrate with the store, marketplaces, and tools you run today. You don't replatform — the automation connects to what you already sell on.

Will support still feel personal?+

Yes. Replies use your brand's voice and answer the routine 80%, while anything sensitive goes to your team with the full conversation attached.

Who owns my customer and sales data?+

You do. Everything stays in your environment and accounts. We use it to run your store and your retention — never to train models you don't control.

Let's map your operation.

A 30-minute audit of where your time leaks — and what's worth automating first.