Automate · RAG & Knowledge Systems
Answers from your knowledge — with the receipts.
We build retrieval tuned to your domain so your team and your agents get accurate, cited answers from your own documents. Not a generic chatbot — a system that knows your contracts, policies, and product, and shows its sources.
What's included
Everything in the engagement.
Ingestion & chunking
We parse your docs, PDFs, wikis, and tickets — and chunk them so retrieval returns the right passage, not noise.
Retrieval tuned to your domain
Hybrid search and re-ranking, tuned with your terminology so the right context reaches the model every time.
Grounded, cited answers
Every answer links to its source passages, and the system says 'I don't know' instead of inventing one.
Fresh & permission-aware
Auto re-indexing keeps answers current, and access controls mean users only retrieve what they're allowed to see.
How it runs
From scope to hand-off.
Scope
We pick the highest-value questions and the sources that answer them, then define what a good answer looks like.
Build
We stand up ingestion, retrieval, and an eval set on real questions — first working system in ~2 weeks.
Tune
We measure retrieval and answer quality against the evals and tune until it's accurate on your hardest cases.
Hand off
Deployed with re-indexing, access controls, and docs. The pipeline and evals are yours to extend.
~2 wks
to first working system
Cited
answers traced to sources
100%
pipeline & data you own
FAQ
Common questions.
How do you stop it from hallucinating?+
Answers are grounded in retrieved passages and cite them. When the context isn't there, it says so instead of guessing.
Where does our data live?+
In your infrastructure. We can run fully in your cloud with open models if your data can't leave — your call.
What kinds of documents can it use?+
PDFs, docs, wikis, tickets, transcripts, databases — most text sources. We handle the messy parsing.
How does it stay current?+
Re-indexing runs on a schedule or on change, so new and updated documents show up in answers automatically.
Let's build it.
Book a 30-minute systems audit. We'll scope the work and tell you what's worth shipping first.